Tag @pernoexin any channel or DM. It reads the thread and answers from your team's docs, with source links included.
@pernoex how long do we retain data for enterprise customers on the new plan?
Enterprise customers choose a retention window of 30, 90, or 365 days under Settings - Data. Older records are permanently deleted by the nightly retention job.
Every week your team answers the same questions in Slack while the source of truth sits one search away. The knowledge is not missing. It is just out of reach when someone needs it.
Pernoex closes that gap. It reads the thread, finds the right source and replies where the question was asked, with the source attached.
Run Pernoex as the default @pernoex bot in minutes, or use a branded Slack app with your name, icon and slash command.
Deploy your knowledge base as a custom Slack assistant. Teammates see your bot answering from your docs. Bring your own Slack credentials; Pernoex generates the app manifest and handles the retrieval.
Expenses over $50 need an itemised receipt attached in Concur within 14 days of purchase.
✻ Acme Expense PolicyPernoex looks at the whole thread before it answers, including screenshots, quoted messages and earlier replies.
Each answer links back to the docs it used, so your team can open the source and keep going.
Public channels, private channels, DMs and group DMs can each point to the right Pernoex project.
Hand a thread to your support or on-call team with the full conversation included.
Use a slash command for quick lookups, or tag the bot in any thread when you need it.
Install the app, pick the channels you want it in and start tagging.
Click Add to Slack and authorize the app in your workspace.
Choose which Slack channels map to which Pernoex projects and knowledge bases.
Add @pernoex to the channels where you want replies and @-mentions.
Tag @pernoex in any thread to get an answer from your docs, with sources included.
We only request the permissions the Slack app needs. Pernoex only reads messages when the bot is mentioned or added to a channel.
Pernoex only sees messages in channels it has been invited to, and only when it is tagged or replied to.
Responses are posted in the same thread, so channel-level context stays clean.
Channel names and IDs let you route Slack channels to the right project. Private channels the bot is not in are never listed.
Messages, attachments and answers are used only to respond to the current conversation. See the security page for details.
Start a free trial, install Pernoex in Slack and see answers from your docs.