The product

One knowledge base.
Six surfaces.

Connect your content once. Pernoex answers your customers wherever they are, and every answer comes with a source they can open.

How it works

Connect. Sync. Deploy.

01 · Connect

Point us at your docs.

Confluence, Notion, GitHub, PDFs or your website. We index them in minutes, with no big setup and no switching tools.

02 · Sync

Always up to date.

Pernoex re-checks your content on a schedule. Change a doc and it knows right away. You never have to re-upload anything by hand.

03 · Deploy

Turn on a channel.

Switch on chat, Slack, voice or your code editor in minutes. One knowledge base powers all of them, and every answer has a source.

Surfaces

Wherever your users already are.

01

Chat

Lives on your website or inside your product. Answers on the spot, and hands off to a person when needed.

02

Email

Replies to support emails and clears the easy, repeat questions before they reach your team's inbox.

03

Voice

Real phone numbers in 60+ countries. Speaks naturally and uses the same trusted answers.

04

Slack

Works in your team and community channels, and tags the right person when a human is needed.

05

Social

Answers public DMs on X and Instagram, always backed by a real source.

06

IDE · MCP

Puts your docs inside tools like VS Code, Cursor and Claude Code, so developers get answers without leaving their work.

Why it's different

Sounding right isn't the same as being right.

Every answer shows a source
A source you can open.

Every answer links straight to the document it came from, and shows how confident it is. The source is the whole point, not an afterthought.

“What's the refund window for failed charges?”
Failed charges auto-void within 7 days; manual refunds clear in 3–5 business days.¹
✻ Source: help.yourco.com/billing/refunds, §2, 98% match
It never guesses
If it doesn't know, it asks.

If Pernoex cannot find a solid source, it will not answer. Instead it passes the question to a person with the full chat attached, rather than guessing.

“Can you waive my international transfer fee?”
That's a call our accounts team can make, so I've passed your request to a specialist with our full conversation attached. They'll be in touch shortly.
✻ Escalated to a human
Custom Actions
Answers from your live systems.

Pernoex can safely connect to your own systems to answer personal questions like order status, payout timing or account details, and still show where the answer came from. Every action is logged.

“Is my settlement late?”
Settlements run T+1. Yours posts tomorrow at 14:00 WAT, nothing is overdue.¹
✻ Source: Settlements API · retrieved live

See your own docs,
answered with sources.

Bring one documentation URL. We'll answer your team's real questions, live.

Book a demo