Pernoex helps support teams answer from approved docs, policies and help centres. Every reply shows where it came from, so customers and teams can check it.
Flutterwave handles over $22B/month in payments² across 34 countries. Their support team kept getting questions that were already answered in their public docs.
Within six weeks of deploying Pernoex across IDE, Slack and chat, 62% of routine questions were answered before a person was needed.¹Every reply pointed back to Flutterwave's own documentation.
Answer payment, payout and compliance questions with the exact policy line attached.
Answer API and setup questions inside VS Code, Cursor and Slack, so fewer tickets get raised.
Answer patient and staff questions from approved material only, and pass to a person when unsure.
Handle bookings, changes and policy questions on chat and voice, in the customer's language.
Answer pre-sales and onboarding questions the moment they come up.
Answer HR, onboarding and process questions from a single source.
Bring one documentation URL. We'll show you real answers with sources.
Book a demo