Pernoex helps teams answer customers from their own help docs, policies and websites. Every answer includes the source, so people can check it.
Support teams need answers that are clear, fast and easy to check. That is hard when knowledge is spread across docs, policies, tickets and help centres.
Pernoex brings those sources into one AI agent. It answers from them, shows where the answer came from and asks for help when it cannot find a solid source.
The goal is simple: fewer repeated questions, fewer risky guesses and more answers your team can trust.
Every important answer should point back to the document, policy or system it came from.
We prefer clear numbers, real examples and short explanations people can understand quickly.
We would rather hand off to a human than invent an answer that sounds right but is not.
for voice support, with local numbers where available.
across chat, email, voice, Slack, social and the IDE.
connected to your documents, so answers stay tied to your sources.
¹ Pernoex coverage map. Availability can vary by country.
We're a small team across London and Lagos building an AI agent for teams that need clear, correct answers. We hire people who would rather be useful than flashy.
Bring one documentation URL. We'll show answers with sources on your own content.