pernoex✻
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An infrastructure for verified knowledge

Most AI will guess.
Pernoex will cite.

The AI support layer that answers across chat, email, voice, Slack, social and the IDE — and grounds every answer in a source your team can open.

How it works
A cited answer · live
Asked on a retailer’s chat
Where’s my order? It says delivered.
Pernoex answers
It was left at your building’s front desk at 2:14pm — here’s the photo and the name of who signed for it1.
✻ Source: Help centre · Delivery & tracking
40–60%1
of L1 support volume deflected
6
surfaces from one knowledge base
60+
countries answered by voice
50+
languages — every answer cited
¹ Deflection averaged across 47 enterprise deployments, Pernoex platform telemetry, Q4 2024.
§ How it works

One knowledge base. Six surfaces.

Connect your sources once. Pernoex answers everywhere your customers and team already are — and every answer cites the document it came from.

Retail · asked on Chat
Where’s my order? It says delivered.
Pernoex answers
It was left with your concierge at 2:14pm — here’s the photo and who signed for it.
✻ Source: Help centre · Delivery & tracking
§ Why Pernoex

Fluent isn't the same as right.

Most AI sounds sure of itself. Pernoex is built to be checkable — every line it returns can be traced to the document it came from.

Generic AI assistant
Pernoex✻
✕Confident answers that may or may not be true
✻Every answer grounded in a specific source document
✕No way to check where an answer came from
✻A citation your team can open and verify, every time
✕Invents a plausible reply when it doesn't know
✻If it doesn't know, it asks — it never guesses
✕Fails the compliance review
✻Built for fintech, healthcare and law from day one
§ Safe to ship

Can you trust it in front of customers?

✻

It answers only from your sources

Pernoex replies from the documents you connect — your docs, help centre, policies. It never free-associates from the open web.

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When it isn’t sure, it asks

No confident source means no made-up answer. Pernoex asks a clarifying question or hands off to a human with the full thread attached.

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Every answer shows its receipts

Each reply carries the source, the exact location and a match score — so anyone can trace a claim back to the line it came from.

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Your data stays your data

Region-pinned storage, encrypted at rest, scoped to the sources you authorise. Nothing trains a shared model on your content.

pernoex✻ ×  flutterwave
62%¹

of L1 docs questions resolved before reaching a human — within six weeks of deploying across IDE, Slack, and chat.

Flutterwave processes $22B/month in payments² across 34 countries, supporting 300,000+ merchant developers in five languages.

Every Pernoex answer cited their own documentation as the source. No hallucinations. No developer left waiting overnight for a Lagos-to-London handoff.

Read the full case
¹ Pernoex deployment telemetry, weeks 1–6 of Flutterwave engagement, 2024.
² Flutterwave 2024 annual report, p. 14.
§ Questions

Before you book.

Point us at one documentation URL and Pernoex indexes it in 4–6 minutes. Most teams see cited answers live in the first call.
Your knowledge, everywhere

Stop answering the same
question. Start citing.

Bring one documentation URL. We'll index it and answer your team's real questions, live, in the call.

Read the docs
✻ No rip-and-replace. Connect a source, see cited answers the same day.