Connect your docs and test for free. When Pernoex answers, it spends credits, and we translate that into the only number you care about: conversations a month. Plans start at $149 a month, and every one begins with a 7-day free trial.
Custom credit volume, SSO, SLA guarantees, data residency and dedicated support, for teams deploying across every market.
Conversation estimates are typical ranges, not caps; actual usage depends on answer complexity. Extra credits top up in one click. Annual billing saves two months. An L1 support agent costs $48–80K/year fully loaded¹, Pernoex planning benchmark, 2026.
Crawl your site, upload PDFs, or connect Confluence and GitHub. Indexing and testing are always free, invite your team, ask real questions.
Every answer is grounded in your content with a source you can open. Credits are spent only when it reasons, a chat reply, an inline explanation, an IDE query.
Each plan includes a monthly credit pool we express as estimated conversations. Need more? Add a credit pack in one click, never throttled mid-chat.
Credits are consumed when your product thinks, and the cost scales with the complexity of the reasoning, not a flat per-message fee. A quick lookup is cheap; a multi-source answer with a live API call costs more.
So we don't make you do the maths. Every plan shows an honest estimated conversations / month, and a credit pack is always one click away.
The difference is volume, surfaces and control, not whether the answers are grounded. They always are.
| Capability | Starter | Growth | Scale |
|---|---|---|---|
| Monthly price | |||
| Estimated conversations / month | |||
| Monthly credits included | |||
| Projects · seats | |||
| Cited answers, every response sourced | ✓ | ✓ | ✓ |
| Connecting & testing | Free | Free | Free |
| Chat widget & Inline Explainer | ✓ | ✓ | ✓ |
| Slack & MCP / IDE access | — | ✓ | ✓ |
| Custom Actions | — | ||
| Voice (60+ countries) | — | Add-on | Add-on |
| Content-gap detection | — | ✓ | ✓ |
| Human handoff to Front / Intercom | — | — | ✓ |
| REST API · webhooks · audit log | — | — | ✓ |
| Custom Slack bot · white-label | — | White-label | Custom bot |
| Support | Priority | Account manager |
Connect your APIs so the AI can check an order, reset a password or look up an account mid-conversation, on chat, Slack and voice, every action audited.
See the questions your docs can't answer yet, with AI-suggested drafts to fill them, so the knowledge base compounds.
When the AI shouldn't answer, it transfers to your team in Front or Intercom with the full thread, user identity and page, no one starts from scratch.
Credits are consumed when your product thinks, a chat reply, a highlight explanation, an IDE query. Cost scales with the reasoning, so we show you the plain-English number: conversations per month. Top up in one click anytime.
It asks a clarifying question rather than guessing, flags the gap so you can fill it, and, on Scale, hands off to a human with full context. Pernoex never fabricates a confident reply.
Yes, 7 days on any plan, cancel anytime, card required to start. Go live in minutes with one script tag; connecting and testing stay free after that, too.
Voice is a Growth or Scale add-on with phone numbers in 60+ countries, from $499/mo (1,500 min) on Growth, or bring your own carrier from $349/mo. Same knowledge base, same citations.
One script tag, under five minutes. Free for 7 days. Cited by default.