Connect your docs and test for free. When Pernoex answers, it spends credits, and we translate that into the only number you care about: conversations a month. 7-day free trial on every plan.
Crawl your site, upload PDFs, or connect Confluence and GitHub. Indexing and testing are always free, invite your team, ask real questions.
Every answer is grounded in your content with a source you can open. Credits are spent only when it reasons, a chat reply, an inline explanation, an IDE query.
Each plan includes a monthly credit pool we express as estimated conversations. Need more? Add a credit pack in one click, never throttled mid-chat.
Credits are consumed when your product thinks, and the cost scales with the complexity of the reasoning, not a flat per-message fee. A quick lookup is cheap; a multi-source answer with a live API call costs more.
So we don't make you do the maths. Every plan shows an honest estimated conversations / month, and a credit pack is always one click away.
Custom credit volume, SSO, SLA guarantees, data residency and dedicated support, for teams deploying across every market.
Conversation estimates are typical ranges, not caps; actual usage depends on answer complexity. Extra credits top up in one click. Annual billing saves two months. An L1 support agent costs $48–80K/year fully loaded¹, Pernoex planning benchmark, 2026.
The difference is volume, surfaces and control, not whether the answers are grounded. They always are.
| Capability | Starter | Growth | Scale |
|---|---|---|---|
| Credits & Limits | |||
| Monthly credits | |||
| Est. conversations | |||
| Active projects | |||
| Team seats | |||
| Allowed domains | ∞ | ||
| Overage rate (/1k credits) | Loading | Loading | Loading |
| Extra project add-on | — | Available | Available |
| Extra seat add-on | — | Available | Available |
| Credit pack add-ons | ✓ | ✓ | ✓ |
| Surfaces | |||
| The Console | ✓ | ✓ | ✓ |
| Embedded | ✓ | ✓ | ✓ |
| Inline Explainer | ✓ | ✓ | ✓ |
| Voice support (add-on) | — | Loading | Loading |
| Voice Add-on | |||
| Voice add-on price | — | Loading | Loading |
| BYOC Voice (bring your own carrier) | — | Available | Available |
| Included minutes | — | Loading | Loading |
| Phone numbers included | — | Loading | Loading |
| Overage rate (geographic) | — | Loading | Loading |
| Overage rate (toll-free) | — | Loading | Loading |
| Toll-free minute multiplier | — | Loading | Loading |
| Extra phone number add-on | — | ✓ | ✓ |
| Minute pack add-ons | — | ✓ | ✓ |
| Knowledge | |||
| Document uploads | ∞ | ∞ | ∞ |
| Web crawling | ✓ | ✓ | ✓ |
| PDF upload | ✓ | ✓ | ✓ |
| Multi-language (50+) | ✓ | ✓ | ✓ |
| Data sources (Confluence, GitHub) | — | ✓ | ✓ |
| Scheduled re-crawls | — | — | Daily / Weekly |
| Developer | |||
| MCP access (IDE integration) | — | ✓ | ✓ |
| Configurable MCP usage cap | — | ✓ | ✓ |
| Server-side REST API | — | — | ✓ |
| Webhooks | — | — | ✓ |
| Integrations | |||
| Slack integration | — | ||
| Custom Slack bot | — | — | ✓ |
| Custom Actions | — | ||
| Conversation handoff (Front · Intercom) | — | — | ✓ |
| Analytics | |||
| Usage dashboard | ✓ | ✓ | ✓ |
| Traffic sources | ✓ | ✓ | ✓ |
| Content gap detection | — | ✓ | ✓ |
| Business impact dashboard | — | — | ✓ |
| Analytics export (CSV) | — | — | ✓ |
| Branding & Compliance | |||
| White-label (remove badge) | Add-on | Included | Included |
| Activity audit log | — | — | ✓ |
| Role-based access control | — | — | ✓ |
| Multi-company support | — | — | ✓ |
| Support | |||
| Email support | ✓ | ✓ | ✓ |
| Priority support | — | ✓ | ✓ |
| Dedicated account manager | — | — | ✓ |
Connect your APIs so the AI can check an order, reset a password or look up an account mid-conversation, on chat, Slack and voice, every action audited.
See the questions your docs can't answer yet, with AI-suggested drafts to fill them, so the knowledge base compounds.
When the AI shouldn't answer, it transfers to your team in Front or Intercom with the full thread, user identity and page, no one starts from scratch.
Credits are consumed when your product thinks, a chat reply, a highlight explanation, an IDE query. Cost scales with the reasoning, so we show you the plain-English number: conversations per month. Top up in one click anytime.
It asks a clarifying question rather than guessing, flags the gap so you can fill it, and, on Scale, hands off to a human with full context. Pernoex never fabricates a confident reply.
Yes, 7 days on any plan, cancel anytime, card required to start. Go live in minutes with one script tag; connecting and testing stay free after that, too.
Voice is a Growth or Scale add-on with phone numbers in 60+ countries. Same knowledge base, same citations, billed on top of your plan.
One script tag, under five minutes. Free for 7 days. Cited by default.