Connect your docs and test for free. You only pay when Pernoex actually answers a question. We turn that into one simple number: conversations a month.
Add your site, PDFs, Confluence or GitHub. Setup and testing are always free.
You are only charged when Pernoex answers a real question for someone.
Every plan includes a monthly pool, shown as a number of conversations. Switch plans anytime.
You are charged a small amount each time Pernoex answers a question. Harder questions that need more thinking cost a little more than simple ones, and setup and testing are always free.
We do the maths for you. Every plan shows roughly how many conversations you get per month, and you can top up anytime in one click.
Custom credit volume, SSO, SLA guarantees, data residency and dedicated support, for teams deploying across every market.
Conversation estimates are typical ranges, not caps; actual usage depends on answer complexity. Extra credits top up in one click. Annual billing saves two months. An L1 support agent costs $48–80K/year fully loaded¹, used here as a planning estimate.
The difference is how much you use, how many channels you turn on and how much control you get. Every plan backs up every answer with a source.
| Capability | Starter | Growth | Scale |
|---|---|---|---|
| Credits & Limits | |||
| Monthly credits | |||
| Est. conversations | |||
| Active projects | |||
| Team seats | |||
| Allowed domains | ∞ | ||
| Overage rate (/1k credits) | Loading | Loading | Loading |
| Extra project add-on | — | Available | Available |
| Extra seat add-on | — | Available | Available |
| Credit pack add-ons | ✓ | ✓ | ✓ |
| Surfaces | |||
| The Console | ✓ | ✓ | ✓ |
| Embedded | ✓ | ✓ | ✓ |
| Inline Explainer | ✓ | ✓ | ✓ |
| Voice support (add-on) | — | Loading | Loading |
| Voice Add-on | |||
| Voice add-on price | — | Loading | Loading |
| BYOC Voice (bring your own carrier) | — | Available | Available |
| Included minutes | — | Loading | Loading |
| Phone numbers included | — | Loading | Loading |
| Overage rate (geographic) | — | Loading | Loading |
| Overage rate (toll-free) | — | Loading | Loading |
| Toll-free minute multiplier | — | Loading | Loading |
| Extra phone number add-on | — | ✓ | ✓ |
| Minute pack add-ons | — | ✓ | ✓ |
| Knowledge | |||
| Document uploads | ∞ | ∞ | ∞ |
| Web crawling | ✓ | ✓ | ✓ |
| PDF upload | ✓ | ✓ | ✓ |
| Multi-language (50+) | ✓ | ✓ | ✓ |
| Data sources (Confluence, GitHub) | — | ✓ | ✓ |
| Scheduled re-crawls | — | — | Daily / Weekly |
| Developer | |||
| MCP access (IDE integration) | — | ✓ | ✓ |
| Configurable MCP usage cap | — | ✓ | ✓ |
| Server-side REST API | — | — | ✓ |
| Webhooks | — | — | ✓ |
| Integrations | |||
| Slack integration | — | ||
| Custom Slack bot | — | — | ✓ |
| Custom Actions | — | ||
| Conversation handoff (Front · Intercom) | — | — | ✓ |
| Analytics | |||
| Usage dashboard | ✓ | ✓ | ✓ |
| Traffic sources | ✓ | ✓ | ✓ |
| Content gap detection | — | ✓ | ✓ |
| Business impact dashboard | — | — | ✓ |
| Analytics export (CSV) | — | — | ✓ |
| Branding & Compliance | |||
| White-label (remove badge) | Add-on | Included | Included |
| Activity audit log | — | — | ✓ |
| Role-based access control | — | — | ✓ |
| Multi-company support | — | — | ✓ |
| Support | |||
| Email support | ✓ | ✓ | ✓ |
| Priority support | — | ✓ | ✓ |
| Dedicated account manager | — | — | ✓ |
Connect your APIs so Pernoex can check an order, reset a password or look up an account during a conversation. Every action is logged.
See the questions your docs cannot answer yet, with draft content to help you fill the gaps.
When Pernoex should not answer, it passes the full thread to your team in Front or Intercom.
Credits are spent when Pernoex answers a question. Harder answers use more credits, so every plan shows the easier number: conversations per month. Top up in one click anytime.
It asks a follow-up question or hands off to a human with full context. Pernoex never makes up a confident answer.
Yes, 7 days on any plan, cancel anytime. Connecting and testing your docs are always free.
Voice is a Growth or Scale add-on with phone numbers in 60+ countries. Same knowledge base, same sources, billed on top of your plan.
Start free. Test on your own content. Pay only when Pernoex answers.