# Pernoex — The Product Cognition Layer

> Give your product a mind. Pernoex turns your documentation into an intelligent layer that understands your product and helps every user, right where they work.

Pernoex is a SaaS platform that lets businesses transform their existing documentation, help centers, and knowledge bases into a native product cognition layer. Instead of forcing users to leave your app to search a help center, Pernoex turns your existing knowledge into an intelligence that lives natively inside your product. It explains settings inline, guides users through workflows, and answers questions right where they work. Every response includes source citations and never hallucinates beyond what's in your knowledge base.

## Key Links

- [Homepage](https://pernoex.com)
- [Documentation](https://pernoex.com/docs)
- [Pricing](https://pernoex.com/#pricing)
- [Changelog](https://pernoex.com/changelog)
- [Security](https://pernoex.com/security)
- [Privacy Policy](https://pernoex.com/privacy)
- [Terms of Service](https://pernoex.com/terms)
- [Cookie Policy](https://pernoex.com/cookies)
- [Full LLM context](https://pernoex.com/llms-full.txt)

## Core Features

- **The Console**: A calm, competent intelligence that lives inside your product. Users never feel lost, and they never have to leave your app to understand it. It features dynamic prompt pills based on the user's current page context.
- **Inline Explain**: The signature moment. Users highlight a setting, an error, or a concept, and get an instant, cited explanation from your knowledge base. No searching. Just understanding.
- **Contextual Nudges**: Quiet, contextual hints that teach the user about the product's capabilities at the right moment, without feeling like intrusive popups.
- **Developer Bridge (MCP Server)**: Native Model Context Protocol server. When a developer asks a question on your site, they can click "Continue in IDE" to copy the full context. They can also install your MCP server in Cursor, Claude Code, or VS Code to query your product's knowledge base directly from their editor.
- **Embedded Mode**: Embed the native knowledge surface directly into your page layout. Perfect for dedicated help pages, onboarding flows, or complex configuration screens.
- **Smart Crawler**: Paste a URL and Pernoex discovers every page via sitemaps, internal links, and llms.txt. It automatically detects and uses LLM-optimized markdown endpoints when available, or falls back to standard rendering for JavaScript-heavy sites. It reconstructs document fragments with neighbor awareness so the intelligence always has full context. It also supports PDF uploads.
- **llms.txt Support**: The crawler automatically discovers and parses llms.txt files, using curated page links and markdown endpoints for higher quality content acquisition with lower resource usage.
- **Cited Answers**: Every response is grounded in your actual content with clickable source citations. No hallucination.
- **Conversation Analytics**: See every question users ask, detect content gaps, and generate answers for missing topics.
- **Third-Party Integrations**: Connect Slack, Confluence, and GitHub to bring external knowledge sources into your project alongside web-crawled content.
- **Developer API**: RESTful API and JavaScript SDK for full programmatic control.
- **Brand Customization**: Match your brand colors, logo, personality, and voice. White-label option available.
- **Multi-language**: Works in over 50 languages out of the box.

## Pricing

All plans include a 7-day free trial.

- **Starter** ($149/month): 4M credits (~1,300–4,000 conversations), 1 project, 1 team seat, The Console, AI tools.
- **Growth** ($399/month): 20M credits (~6,600–20,000 conversations), 3 projects, 3 team seats, white-label, priority support.
- **Scale** ($999/month): 60M credits (~20,000–60,000 conversations), 10 projects, 10 team seats, scheduled re-crawls, SSO.
- **Enterprise**: Custom volume, dedicated support, SLA guarantees. Contact sales.

Credit packs are available for one-time purchase and never expire.

## Use Cases

- SaaS product documentation
- E-commerce help centers
- Developer portals and API docs
- Internal knowledge bases
- Education platforms and course materials